Memory
What LengoAI has learned: outcomes of past goals, incidents, runbooks, conventions, decision records and support-ticket themes. Personal data is redacted before anything is stored.
TC-0001 · Support theme TC-0001: payment, timeout, times feedback
Theme TC-0001: 272 tickets in 14 days (2026-10-01 to 2026-10-15) mention payment, timeout, times, money, processing, app. Channels: app 142, chat 70, email 60. Example tickets: T-0001, T-0002, T-0003, T-0004, T-0005. Examples (redacted): Gateway timeout when paying for internet, it worked last week. | Processing spinner forever then timeout error on payment. | Fees are confusing, I did not know paying electricity costs extra.